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Disinfection Update - September 2020

United Airlines is taking customer and staff safety seriously and is incorporating the American Ultraviolet UV-C Blade into cleaning flight decks.

United Airlines uses UV-CExcerpt: CHICAGO, Aug. 6, 2020 /PRNewswire/ – United Airlines is now cleaning pilot flight decks with Ultraviolet C (UV-C) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior, and to continue to provide pilots with a sanitary work environment. The airline is using the handheld, portable, UVC Blade from American Ultraviolet to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

United Airlines has tested a variety of uses for UVC lighting as a disinfectant, and consulted with its United CleanPlus partners at the Cleveland Clinic, to determine that the flight deck was the most effective use of the technology.

"Safety is our highest priority, and we continue to research, test and roll out new technologies to keep our aircraft and terminals safe for both customers and crew," said Bryan Quigley, United's senior vice president of flight operations. "Flight decks have many working parts, screens, and components that are challenging to clean with traditional hand wipes and liquids, especially for someone who isn't a pilot. The UVC lighting gives us a faster, more effective disinfection of one of the most important areas of the aircraft."

United currently uses electrostatic spraying to disinfect its aircraft cabins, one of the most effective techniques to clean around harder to reach surfaces, particularly overhead bins and spaces within tray tables. United's use of UVC lighting in the flight deck – along with electrostatic spraying in the cabin – further reflects the airline's approach of matching the right type of technology to the right settings.

United Airlines uses UV-CThis latest enhancement of using UVC lighting technology is another way United is working with its partners at the Cleveland Clinic to guide its policies and procedures on safety and cleanliness.

"United implementing UVC lighting in its flight decks is an important tactic because we know that the virus can be killed by ultraviolet light," said Dr. James Merlino, Chief Clinical Transformation Officer at Cleveland Clinic. "It's one more measure that we can implement to ensure that we're doing all we can to keep passengers, flight attendants and crews safer."

United is focused on delivering a new level of cleanliness on the ground and in the air. In addition to the initiatives mentioned above, several of the airline's precautionary measures to further ensure a cleaner environment include:

At Check-In

  • Implementing temperature checks for employees and flight attendants working at hubs and other airports throughout the airline's system.
    Installing sneeze guards at check-in and gate podiums.
  • Promoting social distancing with floor decals to help customers stand six feet apart.
  • Becoming the first airline in the world to roll out touchless check-in capabilities for customers with bags.

At the Gate

  • Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers.
  • Providing hand sanitizer and disinfectant wipes.
  • Rolling out Clorox Total 360 Electrostatic Sprayers in select markets to disinfect gate areas at United's hub airports.
  • Enabling customers to self-scan boarding passes.
  • Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front.
  • Introduced real-time seat assignment update text and email notifications to further United's touchless airport experience.

On Board

  • Using electrostatic spraying to disinfect most aircraft prior to flight.
  • Disinfecting high-touch areas – such as tray tables and armrests – prior to boarding.
  • Reducing contact between flight attendants and customers during snack and beverage service.
  • Deplaning in groups of five rows at a time to reduce crowding.
  • Providing onboard items including pillows and blankets upon request

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL."

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Visit the Disinfection Update E-newsletter archives (which begin with March 2020) to read helpful stories about the effectiveness of UVC Disinfection.

None of the American Ultraviolet UVC products detailed above are certified, or approved under any applicable laws, as a medical device, and as such, American Ultraviolet, and its Representatives and Distributors, do not currently intend for them to be used as medical devices anywhere globally. Products have not been evaluated by the FDA.