Thank you for taking time to read comments from the following American Ultraviolet® customers. We welcome hearing from you and encourage you to send comments to firstname.lastname@example.org
Methodist Healthcare Systems, HCA of San Antonio, Texas chose UVC Germicidal Fixtures from American Ultraviolet®
Thank you for the excellent service I received with my purchase of the UVC Blade hand held
My company specializes in performing janitorial/environmental infection control services for the medical community, and we have been receiving many requests for cleaning and sanitizing privacy curtains in post-op rooms. In addition to vapor steaming, we also apply UVC lighting to further reduce pathogen levels. I was looking to upgrade the UVC light we were using to a more professional looking unit that would compliment the high-tech equipment we already use. I’m so thankful I chose American Ultraviolet. After e-mailing your site I received a response in minutes from Sam in N.J. He was very professional, and helpful in quickly placing my order. I became concerned when I noticed the Blade might not ship in time for a presentation I had already scheduled - Yikes! That's when Donna stepped in, making several calls to me, and shipping, ultimately confirming the shipment would go out immediately. Now that's customer service!
One thing I learned long ago was to treat every customer as if they were your only customer. I sure want to thank Donna, and everyone at American Ultraviolet, for their help. What’s the distance between a good company and a great company? Going the extra mile. American Ultraviolet did that, and I certainly look forward to purchasing more UVC Blades as we need them.
Thank you Caroline! You were a delight to talk with, and you're a fabulous customer-care and service-oriented professional. I wish everyone would be as pleasant and thoughtful as you were.
You were helpful and very patient with me (as I am not too familiar with your industry, or products, but I am learning), so thank you for taking the time to walk me through your product line and then to lead me to exactly what I needed. I think you were able to do so because you actually listened to me, and you're obviously quite experienced with new customers, because you were able to get me to where I needed to be... and I didn't even know it! The hand held, affordable, Blade you suggested is perfect, for now!
So... I hope you have a nice day too, because you made my day a little brighter (no pun intended)! I also hope you will forward this message on to your boss, or manager, so they can hear it first-hand, from a real customer... that you're a real value, a real pro and a real good find (sadly I feel it's rare nowadays to find good help!), and that's what I needed, and that's what I found. THANKS AGAIN.
VP - Sales & Marketing
MSi - Moringa Source Intl.
We have installed three custom GTLK units for our air handlers and have two more ready to install. I will be releasing an order for the next ten shortly.
All went well on install as the units were built by very capable hands at American Ultraviolet.
Architectural Fan Coil, Inc.
Since 1960 American Ultraviolet® Company has manufactured more than 50,000 effective products for use in commercial and residential environments. Following are just a few of the many companies we′ve proudly served:
“The lights are awesome. And I am most impressed with your service - the goods were here when you said they would be; the quartz sleeves arrived as replacements when you said they would; and the fixtures work better than you said they would. I have installed some in a very nasty sewage room where we have a wet HVAC system that we clean weekly so that it works properly. This room historically had the most horrible smell one could imagine. I installed your lights, and within 2 days the smell was gone. Your company is literally transforming our living space into a safer, more enjoyable place to work, and for that, I thank you. Your company has transformed our nastiest working environments into areas we can feel a little more comfortable in doing the nastiest jobs, and for that, we ALL thank you for your help in keeping us safe.“